The Chief Operating Officer (COO) will be responsible and accountable for the overall operations and management of the company as well as for leading the growth of the Compliance and Leasing consulting business across the US. A leader in this role will be looked upon to partner with the President to set the company’s overall strategic direction and priorities, and monitor the financial, operational, and managerial performance of all aspects of the company as well as the performance of each client, project, company initiative, deliverable, and team member.  This role will be the company's representative "face" for conferences, industry and expo events, and the like.

This leader will have direct interaction with clients, partnerships, investors, lenders, and local, state, and federal regulatory agencies. The COO will demonstrate their effectiveness in diverse environments and diverse roles from leading to supporting and thus able to maximize the talent and interests of an experienced property management team, a talented and engaged executive management Team, a team of corporate functional departments, owner and board of directors.

It is desired for this position to be based in the company's Gaithersburg, MD headquarters office location, but we are willing to consider hybrid and/or remote in an appropriate candidate situation.  Additionally, if not based in the Washington, DC region, relocation assistance may be available in order to support a move.  May require some travel to destinations across the US can be expected.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

• Promotes a culture that reflects the organization's mission and values, encourages superior performance and rewards productivity.
• Develops future leadership in the organization.
• Creates annual operating plans that support and execute the strategic direction set by the board and owners and correlate with annual operating budgets.
• Develops and monitors strategies ensuring the long-term viability (financial, operational, etc.) of the organization.
• Provides advice, guidance, direction, and authorization to leadership to carry out plans and procedures, consistent with established policies.
• Reviews the operating results of the company & compare them to established objectives and goals, and follow-up to ensure appropriate measures are taken to correct unsatisfactory results and/or ensure they are favorable to operating plans and forecasts.
• Establishes and maintains an effective system of communications throughout the company to ensure that the responsibilities, authorities, and accountabilities of all executives are clearly defined and understood.
• Creates, through leading by example and ensuring the same of team members, a culture of professionalism, respect, trust, positive engagement, learning & growth, and fun.
• Monitors the effectiveness and performance of leadership and all team members, and works with individuals to coach for maximum effectiveness through relationships of trust, support and providing resources and guidance for success, and improvements as necessary.
• Promotes the company’s direction and momentum, its business performance, financial performance and effectiveness, stability and growth, the positive external impact (image), internal business climate, people and services.
• Acts as the principal public relations officer of the company and represents the organization with clients/customers, government entities, the financial community, and the public.
• Ensures development of an effective organizational structure and the promotion of a positive internal climate in which management development for succession is nurtured.
• Delegates responsibilities to appropriate executives in order to ensure smooth running of the company operations.
• Administers the company’s performance management, compensation, incentive rewards, and methods for recognition and individual growth and development.  Personally responsible for doing so with direct reports and, by extension, corporate team members.
• Monitors the adherence of employees to guidelines, policies, and procedures.
• Will oversee all aspects of the company's business operations, including accounting, invoicing, billing/collections, contracts, client relationship management, new business development, etc.
• Recruits, develops, manages, and motivates employees at all levels.
• Oversees staff for the timely submission of RFPs and progress reports on prospective new business. Participates actively and productively in investor and prospective new client meetings and presentations.
• Ensures proper and adequate operating permits and licenses are in place by way of thorough legal compliance in all aspects of company operations.
• Responsible for the overall operations of assigned properties.
• Other duties, tasks, responsibilities, priorities and objectives as assigned.

SUPERVISORY RESPONSIBILITIES:

• Supervises multiple individual members of the leadership team who are themselves supervisors of individuals, teams, and/or departments.

QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The individual selected will have excellent verbal and written communication skills, and able to express thoughts and ideas regarding complex financial concepts in a meaningful way to individuals and groups with limited exposure to complex problem-solving analysis.

• Extensive senior-level management experience (3 years).
• Extensive Multi-Family and/or Affordable Housing Property Management and Real Estate Industry experience (7 years).
• Strong HUD and LIHTC knowledge, and holds one or more industry and compliance domain professional certifications (e.g. COS, HCCP, SHCM, TCS, etc.).
• Strong visionary with proven leadership qualities and an entrepreneurial mindset.
• Well-developed political awareness, business acumen, professional expertise, financial orientation, self-starting initiative, cross cultural awareness, organization astuteness and team spirit.  Ability to work productively and effectively with diverse personalities and work styles, both among organizational subordinates and ownership.
• Ability to select, develop, motivate, and retain necessary management talent to achieve and meet/exceed the company's overall objectives.
• Strong interpersonal skills such as compelling leadership, effective communication, persuasion and creating buy-in, positive motivation, showing and establishing deep loyalty, trust and problem-solving, and openness/transparency.
• Must be a professional of unquestionable integrity, credibility, and character.
• A strong financial acumen and strong operational background with a proven track record is a must.
• Solid experience creating and managing a budget and producing monthly, quarterly and yearly variance reports.
• Ability to make fiscal decisions, and the ability to increase revenue and the net operating income of the company
• Advanced organizational skills
• Works well with minimal supervision and direction
• Ability to adapt to different working environments and situations quickly, shifting to adapt to changing priorities and matters of a critical nature
• Ability to lead and direct others to achieve company goals
• Excellent communication and interpersonal skills, both verbal and written, with the ability to interact and connect with wide range of people and both internal and external stakeholders at all levels
• Strong attention to detail – ability to read reports and analyze data. Ability to keep track of a busy schedule and multi-task projects through the course of the day.
• Must be able to read contracts and understand legal terms
• Strong computer literacy with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, SharePoint, etc.) and property management (Yardi) software.

EDUCATION and/or EXPERIENCE:  Bachelor's degree in Business Administration, Accounting or Finance desired (MBA is preferred) or equivalent role and industry experience with a applicable experience.

This role is exempt and has an anticipated annualized base salary range of $175k-$225k for a new employee depending on a number of relevant factors including individuals’ experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations.  This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors.  Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 1 week sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the Company’s website.  To learn more about our company and our benefits, go to: https://pratumco.com/careers/

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.

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