Leasing Agent

Leasing Agent

As a Leasing Professional, you are responsible for providing current and prospective residents with the best possible customer service to retain residents and lease apartments

Essential Duties and Responsibilities:

• Greet prospective residents and give tours while determining housing needs, preferences, close leads and present the available apartments in a friendly and knowledgeable fashion.Basic computer knowledge including Microsoft Word, Outlook, Excel and exposure to social media
• Manage the leasing process from initial inquiry through to lease signing, ensuring all documentation are completed accurately
• 2 - 3 Years in a customer service postition
• Scheduling appointments to view the community
• Accurately prepare and assist new residents with all leasing paperwork (i.e. lease move-in packets, applications, lease agreements, and employment and credit checks)
• Collect security deposits, rent and any other charges associated with resident move-ins
• Communicate all lease and community policies to new and current residents
• Follow up with all leads and prospects that did not lease and maintain community's customer base with an effective resident retention program
• Ensure apartments are move-in ready by inspecting, and adding last minute touches when appropriate
• Seek out new residents with creative marketing techniques to Assist in generating traffic through active participation in the community's marketing strategy
• Respond timely to all calls, emails, and site visits
• Ability to communicate effectively both in writing and verbally

• Previous experience as a leasing agent is preferred.
• Proficiency in using software such as Yardi preferred.
• Outstanding customer service skills
• Strong organizational skills and attention to detail are essential for success in this role.
• Knowledge of computer operating systems (Microsoft Word, Excel, PowerPoint, etc.)
• Excellent communication skills, both verbal and written, are necessary for effective interaction with clients and team members.
• Reliable and dependable team player

• Medical, Dental & Vision 
• Prescription Drug Program
• Paid Vacation & Holiday
• Paid Personal/ Sick Leave
• Company Paid Life Insurance
• Company Paid AD& D Insurance
• Company Paid Short- Term 
• Company Paid Long-term Disability
• Supplemental Life Insurance
• Dependent Supplemental Life Insurance
• Educational Assistance
• Financial Planning
• Retirement Savings Plan with company matching 
• Company outings and events